Dear Sir or Madame,
Due to the current development of the coronavirus and the recommendations of the Public Health Authorities, we have decided to give the highest priority to the protection of our employees, business partners and service providers in order to minimise further expansion. At the same time, it is equally important to us to maintain production and continue to provide our customers with reliable product and system solutions. We also monitor our supply chains on a daily basis and do our utmost to maintain our ability to deliver.
As a result of the new information and recommendations from the authorities on a daily basis, we ask for your understanding that we will not be able to keep the planned personal appointments with regard to the aforementioned prevention measures until further notice. Of course our sales force is still available for you by telephone and electronically.
However, in order to enable home office solutions, we are also dependent on your support. If possible, please choose the digital way for your orders and send them to us via e-mail to email@example.com, firstname.lastname@example.org, email@example.com or firstname.lastname@example.org. So we can ensure, without any possible loss of time, that there is no communication gap and that we are well positioned to guarantee your material delivery on time over the next few weeks.
Of course we will keep you informed about further developments. We are confident that we will overcome this new challenge together with you.
In any questions your contact person in sales and customer service will be at your disposal as usual.
We wish you and your employees all the best and much health!
Uzin Utz AG